Shipping policy
Standard tracked shipping
We currently accept new orders for delivery to the five countries listed below. Available shipping options and prices are shown at checkout. Orders already placed for other destinations will continue to be handled using their original order details.
We usually take 3–6 business days to prepare your order and hand it to the carrier. Transit starts when the carrier receives your parcel. The last column adds handling and transit to estimate the time from placing your order to delivery at your address.
Estimated delivery times
| Destination | Handling | Transit after dispatch | Order to delivery |
|---|---|---|---|
| United States | 3–6 | 5–8 | 8–14 |
| United Kingdom | 3–6 | 3–5 | 6–11 |
| Australia | 3–6 | 4–7 | 7–13 |
| Germany | 3–6 | 5–8 | 8–14 |
| Canada | 3–6 | 7–9 | 10–15 |
Address restrictions
- United States: We ship to the 48 contiguous states and Washington, D.C. Alaska, Hawaii, U.S. territories and APO/FPO military addresses are outside our delivery area.
- United Kingdom: The estimate is based on mainland Great Britain. BFPO and unsupported offshore addresses are outside our delivery area.
- Australia: Remote areas can take longer. Northern Territory and unsupported Zone 4 remote postcodes are outside our delivery area.
- If the carrier confirms your address is outside its service area, we will cancel and refund the order before dispatch.
International orders
Shipping rates do not include customs duties or local import charges. Any charges requested for delivery are the recipient's responsibility. Taxes shown at checkout are listed separately.
These are estimates. Holidays, customs processing, remote-area delivery, peak periods and carrier delays may extend delivery times.
Need help?
Contact support@simplymdrn.com with your order number.